Sustainability
We are committed to creating sustainable earnings and capital growth for our shareholders and to supporting our stakeholders including employees, suppliers, customers and the communities that we serve.
We regularly engage with our stakeholders to understand their perspectives and to determine the material topics that we focus on under our sustainability framework.
As a global organisation operating across multiple countries, we place strong emphasis on effective corporate governance, minimising our environmental footprint through sustainable practices, fostering a positive and supportive workplace for our people, and contributing meaningfully to the lives of our customers as well as the communities and economies we serve.
Our sustainability approach outlines the steps we are taking to embed sustainability into our operations and highlights our focus and commitment to key sustainability-related issues.
The Sustainability Report provides insights into our management and performance on the environmental, social, and governance (ESG) matters that are most relevant to our business and stakeholders. To gain a more comprehensive understanding of our business context, we encourage readers to view this report alongside Webjet Group's Annual Report, Corporate Governance Statement, and the Board Charters and corporate policies, all of which can be found on this website.
This report reflects Webjet Group Limited’s (Webjet Group or Company) management and performance on key environmental, social and governance (ESG) topics identified as material to the business and our stakeholders for the FY25 reporting period (1 April 2024 to 31 March 2025).
The businesses included in this report were demerged from Web Travel Group Limited (formerly Webjet Limited) (Web Travel Group) in September 2024. For a more complete understanding of the business context, we recommend this report be read in conjunction with the Webjet Group Annual Report, Corporate Governance Statement and the various Board Charters and corporate policies all of which are available on this website (www.webjetgroup.com/governance).
This Report has been prepared with reference to Global Reporting Initiative (GRI) Standards, Sustainability Accounting Standards Board (SASB) Standards (Internet Media & Services), and the Australian Sustainability Reporting Standards (ASRS). All disclosures in this Report have been reviewed and approved by the Executive Leadership Team and the Board as appropriate.
You can download or view our 2025 Sustainability Report here.
Our sustainability framework
Our approach to sustainability remains centred around four key areas
In FY24 Webjet Limited (now Web Travel Group Limited) undertook an externally supported review which included reviewing global risks, industry trends, a regulatory scan and peer benchmarking. The company also engaged with key shareholders and employees to understand their perspectives on areas of focus. These steps allowed Webjet Limited to finalise a shortlist of key material topics.
Following the demerger in FY25, building on the prior work done by Webjet Limited, Webjet Group reviewed and reconfirmed our existing and emerging ESG focus areas.
Engaging our People
Maintaining and growing a highly engaged workforce.
Servicing our Customers
Delivering quality customer service to our customers.
Reducing our Impact
Reducing our operational impact on the environment.
Responsible Governance
Maintaining ethical corporate governance processes.
FY25 Focus
Grouped into these four key areas, our key material topics are explained in more detail below.
Material sustainability topic
Why this is important to the Webjet Group
Material sustainability topic
Employee Engagement and Development
Why this is important to the Webjet Group
Ensuring our people are engaged in their roles and with the Company’s strategy and values. Our performance is highly dependent on our ability to attract and retain talent, particularly key talent. High turnover and loss of key staff could impact our operating and financial performance.
Material sustainability topic
Diversity and Inclusion
Why this is important to the Webjet Group
We believe embracing diversity enhances work culture and drives business success. We seek to develop a culture and systems that support accessibility, diversity and inclusion in hiring, promoting and managing our people.
Material sustainability topic
Employee Wellbeing
Why this is important to the Webjet Group
Ensuring the safety of and supporting the wellbeing of our people. Appropriately managing current and emerging concerns in a timely manner, such as protecting physical health and mental wellbeing in an environment of remote working and its associated challenges.
Material sustainability topic
Customer Service and Satisfaction
Why this is important to the Webjet Group
Our businesses are in part dependent on customer satisfaction and loyalty. As well as being able to attract new customers, having strong repeat business is important to ongoing financial performance.
Material sustainability topic
Climate Change Risk and Disclosure
Why this is important to the Webjet Group
Identifying, disclosing and managing climate-related risks and opportunities across the Company. This includes engaging with our supply chain to better understand risks and opportunities and supporting our end customers to make more informed decisions around their travel activity.
Material sustainability topic
Sustainable and Responsible Travel
Why this is important to the Webjet Group
Playing a role in promoting environmentally responsible and sustainable travel. Being able to offer products that help address changing consumer sentiment and preferences for more sustainable and responsible travel products can also help improve our financial performance.
Material sustainability topic
Business Ethics and Corporate Governance
Why this is important to the Webjet Group
Building and maintaining an ethical culture of integrity, transparency and accountability at all levels. Having robust policies, systems, leadership, risk management and the training in place to prevent misconduct and to enable whistleblowing.
Material sustainability topic
Cyber Security and Data Privacy
Why this is important to the Webjet Group
Acting to prevent cyber security risks and to protect customer data.
This includes the appropriate use of data internally, and the investment and implementation of technology and management systems to support this. The Company complies with a range of legal and regulatory obligations expected from us by bodies such as IATA and national data protection agencies.
Material sustainability topic
Responsible Supply Chain Management (Modern Slavery)
Why this is important to the Webjet Group
Understanding, disclosing and managing sustainability risks in our supply chain, including environmental and social impacts. This includes a focus on mitigating modern slavery risks.
We invite you to review this document in full, in tandem with the Webjet Group Annual Report, Corporate Governance Statement and the various Board Charters and corporate policies, all of which are available within this site.
To make travel planning easier, bringing more joy to every journey.
To become the first choice for Australasians to book travel.